Shipping Policy
Last updated August 2026
iTechieSIM sells digital, data-only travel eSIMs. There is no physical product, so nothing is ever shipped by post or courier — every order is delivered electronically.
1. Digital delivery only
Your eSIM is a QR code and installation guide, not a physical SIM card. There are no shipping fees, no couriers, and no delivery addresses required to fulfil an order.
2. Delivery method
Once payment is confirmed, your QR code and setup instructions are sent by email and WhatsApp. It is your responsibility to provide an accurate email address and WhatsApp number at checkout.
3. Delivery time
Delivery is automated and typically arrives within seconds of a successful order, any time of day, seven days a week.
4. Non-delivery
If you have not received your eSIM within 15 minutes of payment, check your spam/junk folder first, then message us on WhatsApp or email support@itechiesim.com with your order details and we will resend it.
5. Contact
Questions about delivery? Email support@itechiesim.com or message us on WhatsApp.